- Shipping & Delivery
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery
- USPS Flat-Rate Services
- Orders over $75 ship free within the US, with a surcharge for each power supply: $10 for small, $15 for medium, and $20 for large.
Orders of less than $40 are subject to a flat-rate shipping cost of $2, with the option of upgrading to USPS Priority Mail for $5 flat-rate.
Orders between $40 and $75 are shipped via USPS Priority Mail for a flat-rate cost of just $5.
- For shipments to Canada or Mexico, there is a $5 flat rate with the exception of our power supplies and chargers. Each charger or small power supply will add a surcharge of $15 shipping, all other power supplies are each subject to a $30 shipping fee.
- For shipments outside of North America, there is a $5 flat rate with the exception of our power supplies and chargers. Each charger or small power supply will add a surcharge of $15 shipping, all other power supplies are each subject to a $50 shipping fee.
- Weight-based Shipping
- In addition to the promotional rates above, we're happy to offer a variety of shipment options based on package weight, which are calculated in your shopping cart. Shipping is available from FedEx, UPS, USPS, and DHL (international orders only), with a number of service options available from each carrier.
- For all our shipping options, orders received prior to 3pm Pacific time Monday - Friday, or 12pm Saturday, will be shipped the same day; later orders will be processed the next business day.
- Orders containing items on backorder will be held until they are able to be shipped in their entirety.
Returns & Replacements
- We offer a full 30 day satisfaction guarantee on all purchases made. If for any reason you are not satisfied with your purchase, please contact us at email@example.com.
Payment, Pricing & Promotions
- We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as payment via Paypal. All items are priced in US dollars; items shipped to Washington state are subject to sales tax. Promotions are subject to change at any time unless otherwise specified.
- Order updates will be sent to the email address you provide at time of checkout, but you can check the status of any of your orders at any time by logging into your account here.
Updating Account Information
- You can update your information at any time by logging into your account here. If you need to update the shipping address for an active order, please contact us at firstname.lastname@example.org.