Terms of Service

User Agreement


All users agree, through the use of this Website, to the terms and conditions contained on this Website. The agreement is governed in accordance with the laws of the State of Washington. User hereby, through the use of this Website, agrees to the exclusive jurisdiction in accordance to the courts of the State of Washington and any Federal jurisdiction for any and all litigation arising out of the use of this Website, or for the purchase of any goods made through this Website.

Please review all additional policies, such as the Privacy Policy, Liability Policy, Returns Policy, and Shipping Policy posted on the Website. ProgressiveRC reserves the right to change or modify these policies at any time without prior notice.

Copyright Protection


All content on this Website (ProgressiveRC.com) including, but not limited to, the website design, descriptive text, graphics and product images, logos and trademarks of ProgressiveRC brands, the selection and layout, and all underlying source code, system software, and all other material on this Website are copyright ProgressiveRC, LLC. ALL RIGHTS RESERVED and protected to the full extent of United States and International copyright laws. Permission is granted to electronically copy and hard-copy print portions of this Website for the purposes of ordering or promoting ProgressiveRC products and services through the direct Website channel and/or by authorized retailers. Any other use of materials on this website without the prior written permission of ProgressiveRC, LLC (“ProgressiveRC”) is strictly prohibited. ProgressiveRC is not responsible for any content placed online by customers, including such content posted to alternate social media forums and third-party websites. Each user is responsible for the placed content and copyright law protection.

Trademark Protection


Trademarks, such as ProgressiveRC, SpyderBatteries and/or other ProgressiveRC services referenced on this Website are either trademarks or registered trademarks of ProgressiveRC, LLC. These trademarks may not be used in any way, except by the express written permission of ProgressiveRC, that may interfere with the business process or credit of the Company. Other products and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.

Website Liability


ProgressiveRC, LLC, nor any of its affiliates, owners, employees, and/or other representatives will be liable for damages arising from or in-direct relation to the use of this Website. This includes all information, content, materials, and/or products included within this Website. ProgressiveRC, LLC shall not be liable for special, indirect, incidental, or consequential damages, loss of profits or production or commercial loss in any way, regardless of whether such claim is based in contract, warranty, tort, negligence, strict liability, or any other theory of liability, even if ProgressiveRC has been advised of the possibility of such damages. ProgressiveRC reserves the right to cancel or refuse orders at our sole discretion. Please contact us immediately (contact@progressiverc.com) if you become aware of any errors or discrepancies.


Wholesale Terms of Service


ProgressiveRC, LLC offers discounted prices to customers that will be reselling our products to consumers through an established retail store or web site. To verify eligibility, ProgressiveRC requires a copy of your resale license.

Ordering


All orders should be placed through the website (ProgressiveRC.com). Upon verification of wholesale eligibility, you will be provided with a login which will allow you access to the available discounted prices. Drop-shipment of orders (shipping your wholesale order directly to your customer) is not permitted.

Payment


Payment is expected at time of purchase. Payment is accepted via credit card (Visa, MasterCard, Discover, American Express), PayPal, or via Amazon Payments. Net 30 terms are available with credit references after five (5) completed orders.

Pricing


Prices are listed in US dollars, and subject to change at any time.

Shipping


Shipping is available through USPS, UPS, FedEx, and DHL (for international orders). Weight-based rates can be calculated in your cart at any time, with multiple service levels available. If you would like the order to ship on your account, select the 'Use My FedEx Account' or 'Use My UPS Account' shipping method as appropriate, and note on your order your account number and desired service level. If the service level is not noted, by default the order will ship via Ground.

Backorders


Inventory is actively tracked on the website. Orders containing items marked as being out of stock will be held until they can be shipped in their entirety. If there is an inventory error on the part of ProgressiveRC, your order will be split into multiple shipments at no additional charge.

Returns


As the point of sale for the consumer, ProgressiveRC expects you to provide support to the best of your ability for the products you choose to sell. If a product needs to be replaced under warranty, it should be replaced from your stock in order to best serve the consumer. If stock is not available, contact ProgressiveRC for assistance (contact@progressiverc.com). Accepted returns should be shipped back to ProgressiveRC at your convenience; replacements will be included with your subsequent order.

Inactivity Period


Accounts that have not placed an order within the previous six months are liable to be suspended. To reactivate a suspended account, contact ProgressiveRC for assistance (contact@progressiverc.com). Reactivated accounts must re-verify eligibility with a current resale license.

Privacy Policy



What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.



What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience - your information helps us to better respond to your individual needs.
  • To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions.
  • To send periodic emails - the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server: all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (eg, credit card details) will not be stored on our servers.



Do we use cookies?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.



Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.



California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account.



Your Consent

By using our site, you consent to this privacy policy.



Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 10/15/12